What is an auction?

An auction is a method of selling in which goods are sold to the highest bidder in a public setting.

What kind of merchandise will I find at the auction?

Diamond Hammer Auctions offers a wide variety of luxury items, including fine art, jewelry and gemstones, rare coins, fine prints, luxury cars, high-end real estate, antiques, and more.

Is the auction open to the public?

Yes, Diamond Hammer Auctions are free and open to the public—no invitation or reservation is necessary. Our friendly staff is happy to assist first-time buyers, and we encourage you to ask any questions about the auction process.

What time should I arrive at the auction?

Please arrive at least 60 minutes before the auction to allow time for registration and to inspect all items you are interested in.

Do I need experience to attend or bid at an auction?

No experience is necessary. There is always a one-hour viewing period before the auction begins, during which attendees are encouraged to inspect the items and ask any questions. Our team is available to assist and guide you—there are no bad questions, so feel free to ask!

What information do I need to register?

To register, you will need to fill out a bid card with your name, address, phone number, and proof of identity (such as a passport, state-issued driver’s license, or other government ID). A valid credit card is also required. After registration, you will receive your personal bid card.

How do I place a bid?

Bidding is easy! You can:

• Raise your bid card to signal the auctioneer.
• Call out your bid verbally.
• Arrange a discreet bidding signal with the auctioneer before the event.
• Simply call out “Yes!” when placing a bid.

The auctioneer will acknowledge your bid and continue the process by seeking higher offers.

What if I want to stop bidding?

To remove yourself from the bidding process, simply shake your head “No” when the auctioneer makes eye contact with you or stop raising your bid card.

How do I follow the auctioneer’s chant?

The auctioneer’s chant is a rhythmic way of announcing bids, making it easy to follow. For example, they may say:
“I have $75, do I hear $100?”
At Diamond Hammer Auctions, our auctioneers speak clearly at a steady pace to ensure that all participants feel comfortable. If you have any questions about the lot or the current bid, feel free to ask at any time.

Can I pay for my items and leave before the auction is over?

Yes! You are free to pay for your items at any time—either when you’re ready to leave or at the end of the auction. For more details, visit our Payment & Delivery section.

How are shipping charges applied?

Once you win an item, you assume responsibility for it immediately. All purchases must be removed from the auction site on the same day. If you need assistance moving large items, you may need to book a professional moving service. In certain cases, we offer a delivery service for an additional fee. Please check our Payment & Delivery section for more details.